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gymglish_user_5
User since 2012
Posts: 2

21 May 2018

Dear Sir or Madam,

I'm writing to find some help, since I'm experiencing some technical issues.

My subscription ends in October, so it is still valid. I planned the lessons to be sent on Mondays, Wednesdays, Fridays, Saturdays and Sundays. However, yesterday, I didn't receive any lesson. I logged in my Workbook, and I saw I could do a lesson (no email though). I did it, but I haven't still got a correction. This morning, I can't do my daily lesson. I don't know how I can contact the support. Could you help me, please?

Moreover, lately, I have no more episodes in my lessons, even if I have a "maximum" length of lessons. Is it a problem, or did I do all the lessons (I did more than 1070 lessons)?

I would be very grateful if you could answer or advise me.

Sincerely yours,

gymglish_user_5

10 comments

  • User since 2018
    Posts: 1

    21 May 2018

    Dear User,

    Yesterday, I had the same problem. This morning, it is better so I think that the problem was fix.

    Best regards,
    Denise
  • User since 2018
    Posts: 3

    9 June 2018

    I noticed that if I ask for the maximum lesson there is no episode. Unbelievable! So I changed to normal size. It sounds like: "you want more?" - you will have less! Once upon a time the soundtrack missed. I don't know if it's a punishment or technical "gymglish" problem.
  • User since 2014
    Posts: 1

    10 June 2018

    I also get no more episode since 3 lessons. Why?
  • User since 2012
    Posts: 2

    10 June 2018

    I tried to change as you said, but it didn't solve this problem. I don't know why I have no more episodes too.
  • User since 2014
    Posts: 1

    16 June 2018

    Are there no episodes anymore? My last three lessons had no Delavigne-story, only vocabulary and grammar. Why?
  • User since 2012
    Posts: 1

    31 Aug. 2018

    I have the same Problem,no Stories any more. I changier to less ok maximum nur that doesn‘t help. And there is no chance to contact somebody! If this Problem isn‘t solved soon, i will cancel the subscrition!
  • User since 2013
    Posts: 1

    3 Sept. 2018

    Hi,
    I have the same problem too. What to do?
  • User since 2015
    Posts: 2

    23 Nov. 2018

    Since wednesday I don't receive any more lessons, why ?
  • User since 2015
    Posts: 2

    23 Nov. 2018

    Since wednesday I do not receive any more lessons, why ?

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