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Gymglish Users and Visitors Lounge


Downtime April 30th / May 1st 2012

Antoine Brenner
Administrator
Posts: 27

7 May 2012

Dear users,


We would like to apologize for the service downtime that started on April 30th 2012 around 5:30pm and ended on May 1st around 4:30am.


We accidently deleted (human error!) the user table from our database, and the 'quick fix' that we tried actually left the database in an even worse state.


By 10pm, we had to restore the database from a backup of the previous day and replay all the transactions of the day, which was a relatively slow process that was finished by 4:30am on May 1st.


We would like to apologize again for any inconvenience.


On behalf of the GymGlish team,
Antoine Brenner


PS:
A new improved forum (faster and with more features) will soon (before July 2012) replace the current forum - stay tuned.




Antoine Brenner
--
Co-Founder
Gymglish.com

12 comments

  • User since 2008
    Posts: 499

    22 May 2012

    Yeah. Shit happens from time to time. Otherwise it would be boring.
  • User since 2008
    Posts: 499

    16 May 2012

    Nodoby has to apologize or give apologetical explanations, because this is all a a matter of force majeure - and an outage of Oracle databases (or MySQL or whatever database is used) is a very majeure force. Oracle is mighty, very mighty. God or Allah is nothing compare to it. When God or Allah crashes, nobody will be bothered. But when important databases crash, the whole world will fall into chaos.
  • User since 2009
    Posts: 613

    4 June 2012

    ...and somebody able to quote Kirkegaard without making mistake even on the writing of his name...gosh, really astonishing ;-)
  • User since 2009
    Posts: 613

    30 May 2012

    New forum, new rules ?
    As Pimpanella suggests : very often we make answers to our own questions. The main problem of this forum is the trafic, the buzz, the audience and the listening ...
    Some Stars appear at once, deliver a bright message and never come back again :( . Doug is right : "we all need to discover that we are not alone"...and sometime in this forum, I wonder ? sniff... :(
  • User since 2009
    Posts: 613

    22 May 2012

    yeah, shit won't stop rolling balls, but it may change the routes ;)
  • User since 2009
    Posts: 613

    22 May 2012

    OK, it's only a technical problem ;) . Congratulations and many thanks to you, co-founders (as we are not used to hearing about you) and your bright idea (a story in the world of international business to study foreign languages).
  • User since 2012
    Posts: 288

    31 May 2012

    I am here, Spoiler is here, I've noticed that if you write "Bob Dylan", Gwendy will be here too. ;) And Doug, whoever he is, is peeping out. It makes few like you to be alone with you :)


    But the forum as it is now doesn't really look like a funny place. I have a huge hope on the very soon next version
  • User since 2012
    Posts: 288

    7 May 2012

    I should be on vacation, I haven't seen any trouble. Actually yes, today I had to pick up my lesson in my workbook, and I received yesterday's correction with 24 hours delay. No big inconvenience, for me your are excused.


    And I am happy to know that the forum is going to be faster, with new features, I love features !! ;)
  • Administrator
    Posts: 27

    7 May 2012

    Dear users,


    We would like to apologize for the service downtime that started on April 30th 2012 around 5:30pm and ended on May 1st around 4:30am.


    We accidently deleted (human error!) the user table from our database, and the 'quick fix' that we tried actually left the database in an even worse state.


    By 10pm, we had to restore the database from a backup of the previous day and replay all the transactions of the day, which was a relatively slow process that was finished by 4:30am on May 1st.


    We would like to apologize again for any inconvenience.


    On behalf of the GymGlish team,
    Antoine Brenner


    PS:
    A new improved forum (faster and with more features) will soon (before July 2012) replace the current forum - stay tuned.




    Antoine Brenner
    --
    Co-Founder
    Gymglish.com

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